Terms of Service
Strema is provided by The Enterprise Store Limited, a company registered in New Zealand ("we", "us", "our"). By creating an account or using Strema, you agree to these terms.
The service
Strema is appointment-booking software for service businesses — online booking, staff scheduling, payments, and appointment notifications. We may add, change, or remove features over time to improve the service.
Accounts
You are responsible for the accuracy of your account details, for keeping your login secure, and for all activity under your account. You must have the authority to act for the business you register.
Acceptable use & messaging
- You will use Strema only for lawful purposes and only to contact customers who have a genuine relationship with your business.
- Appointment messages sent through Strema (SMS, WhatsApp, email) are transactional — confirmations, reminders and follow-ups for a customer's own bookings. You will not use them to send marketing or unsolicited content without obtaining any consent the law requires.
- You will honour opt-out requests and comply with the messaging rules of the relevant networks and regulators (including carrier, WhatsApp/Meta and local telecom requirements).
Payments & messaging credits
Paid plans and messaging credit bundles are billed through our payment provider (Stripe). Messaging credits are consumed as messages are sent and are non-refundable once used. Prices are shown before purchase.
Availability
We work to keep Strema available and reliable, but the service is provided "as is" without warranties, and we are not liable for indirect or consequential loss to the maximum extent permitted by law. Message delivery depends on third-party networks and is not guaranteed.
Termination
You may stop using Strema at any time. We may suspend or end access for breach of these terms or misuse of the messaging features.
Governing law
These terms are governed by the laws of New Zealand.
Contact
The Enterprise Store Limited — support@stremabookings.com, Auckland, New Zealand.